The Benefits of Cloud PBX Scalability

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The best way for fast-growing companies to capitalize on all the opportunities growth presents is to keep growing pains in check. An easy way to ensure that your business is ready for growth is by preparing beforehand and making sure that the systems and processes that you use now can easily be scaled when it’s time to expand.

One of the primary ways companies do so today is by looking to the cloud. Services and software that live in the “cloud” have emerged as premier options for helping scale your business without worrying about unneeded costs. As is the case with most cloud-based services, you pay for only what you need at the time, and when an upgrade is necessary, an extension of service requires simple action instead of expensive implementation of new hardware and IT resources.

Many people are aware of software-as-a-service cloud solutions. However, the benefits of the cloud have expanded to lesser known services. One of which is private branch exchange (PBX) systems, also known as a business’s phone system. Cloud PBX has taken over network paths and created both flexible and scalable phone systems that many businesses are using today. So what does the scalability of cloud PBXs deliver to a business?

Saving on the Cost of Hardware

Instead of buying phones, adding expensive lines and storing spare materials to use when the time is necessary, cloud PBX simplifies the whole process and allows users to only pay for what they need when they need it. When a new line is necessary, companies can use existing Internet connections, which can tether to phone headsets instead of having to worry about a lengthy and costly implementation process when growth occurs.

Adding New Users

Without cloud PBX, the installation of phone lines requires many different professionals taking a lot of time and money to get the work done. Today, the process has been shrunk. Instead, just buy a single PBX phone, plug it into an Internet connection and then add the line on your system.

Lack of IT needs

The last thing that IT needs to worry about is your phone situation. Let them handle the real IT concerns, and let others deal with the maintenance of your PBX systems. Also, just because you add a few new employees to your network, that doesn’t mean you should have to hire an IT employee because of the added maintenance of your phone system. As is the case with most cloud systems, IT attached to the cloud service can help curb the burden of any new technological systems and allows businesses to shrink both opex and capex costs.

No Geographic Limitations

Want to hire a remote worker but also keep the individual on your own phone plan? No problem. Because cloud PBXs exist outside of in-house resources, it’s fairly easy to extend that resource to those outside the office. Again, the only hardware necessary is a phone and the connection to the Internet implement no matter the distance from the home office.

As services continue to shift toward the cloud due to the need of scalability, businesses need to be aware of the evolving services out there that they can take advantage of. When other businesses are reactive to growth, those who have already bought into what the cloud offers can act faster without worrying whether their PBX infrastructure can scale proactively and fully take advantage of the growth opportunity.

To learn more about what else businesses have to gain by levaraging cloud communication tools, read our blog post “Why Do SMBs Want Cloud Communications.

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