Designing and implementing an enterprise’s IT architecture is no small task. From designing to maintaining it after completion, IT architectures require meticulous planning and execution. However, we all experience challenges — like tight deadlines and internal politics — and make the occasional, small (yet impactful) manual error which can often derail a smooth implementation. The following are common signs of a sub-par IT architecture.
Business applications solve business problems, but too many apps make solving problems much more difficult. This is especially true with regards to communication tools. Usually, communication apps make collaboration between team members more efficient and cost-effective. However, if a company is burdened by redundant communication apps, all the benefits of quick-and-easy collaboration get thrown out the window. Trying to decide which tool to use and when, and getting all employees to adopt the same practices, is not only a massive time-waster but also has serious security implications as well.
Obsolete tech generally stems from the mindset of “if it ain’t broke, don’t fix it.” While this mentality applies to some aspects of business, when it comes to communication tech, this isn’t always the best practice. When it comes to updating and maintaining tech, there’s also the pressure of the re-learning curve. If you are highly familiar with a certain application or workflow, it can be hard and time-consuming to adjust. However, obsolete tech leads to increased cost of maintenance and an inability to adapt systems to new and changing business requirements. In the age of the cloud, flexibility is the name of the game and obsolete communication tech, especially, can be a negative burden on a business.
When it comes to communication solutions, everyone wants the best of the best. However, the best of the best can vary wildly from even one department to another. This can result in a conglomeration of point solutions, or solutions that solve one problem without regard to related issues. Point solutions drive up the need for system interfaces and the number of platforms that must be supported, which can get costly. Not to mention, point solutions slow down business processes and jack up the cost of on-boarding and training.
Lack of Mobility
One of the greatest events to impact the workforce over the past decade has been the link between mobile devices and cloud computing. This paradigm has enabled a new generation of remote employees and Gen-Y “digital natives.” Mobilized, device-driven workplaces have also helped evolve how many business leaders empower their employee base to work. Research even suggests 39% of businesses have a formal bring-your-own-device (BYOD) policy.
Unfortunately, it’s difficult for companies to unlock the benefits of enterprise mobility if their IT architecture is too limited to empower it. Connectivity and security are key considerations to make when optimizing architecture for mobile users and applications. Not to mention, companies need to ensure they have enough bandwidth to enable the mobility they need.
These are some of the biggest red flags that indicate a sub-par IT architecture. While many of these symptoms are indicative of larger issues, it’s important to be aware of IT limitations. When you holistically review the state of your IT architecture, you can gain a better understanding of what types of communication apps and solutions you can adopt that will be the best fit for your business.
Want to learn more about IT-related issues? Read our recent post about the best way to ask your IT team for help.