Guide to Supporting the Modern Teleworker

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Teleworking isn’t just for moms and millennials. It’s a staple in today’s corporate culture. But without a well-defined teleworking program, transparent communication and the supporting technology infrastructure, companies may struggle to offer this key employee perk and effectively support its remote workers. In this guide, you’ll learn how to establish a win-win teleworking environment and avoid some of the pitfalls that come with enabling work-from-anywhere workforce.

Today’s Teleworking Programs

Flexible work environments are more than just employee-preferred arrangements – their benefits permeate a business and impact the bottom line. Enabling an off-site workforce can boost individual productivity, create happier employees and reduce turnover. It can also reduce the amount of office space a company needs and save on office rent overhead.

Transforming the typical resident office into a flexible environment that allows for teleworking requires proactive planning as well as ongoing monitoring and optimization. What can start as an ad hoc arrangement for one team member can quickly grow into a formalized teleworking program that offers benefits to your team as well as to your balance sheet.

In an age of flexible work environments, a key to success is actively supporting remote employees at the organizational level – from clear guidelines to enabling face time to upgrading technology tools. The following are the most important factors to consider when supporting the modern teleworker…

  • Select a champion for the teleworking program who can oversee, troubleshoot and continue to optimize telecommuting.
  • Ensure each individual employee’s work style, personality and job function align with teleworking.
  • Establish clear policies and guidelines for the program to avoid confusion or misuse but stay flexible enough to help the program thrive.
  • Acquire the technology needed to empower the mobile worker and telecommuter alike.
  • Conduct training for both employees and management to help them effectively work together in different locations, troubleshoot issues and utilize the available technology.
  • Institute the intangibles, such as social events or substitute face time with features like video conferencing from Vonage.

Whether in a home office, a local coffee shop or an airport terminal, the workforce is having to be productive at locations outside your office or HQ. Organizations that embrace teleworking and effectively support their remote workforce will reap the benefits and be more adaptable to the ever-evolving nature of employee work environments.

Stay tuned for the upcoming articles in our “Guide to Supporting the Modern Teleworker” series where we’ll explore the most important factors to consider when supporting teleworkers. First up, we’ll highlight the importance of giving remote staff members a central point of contact.

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