For the NWSS, conferencing solutions that were a "minor requirement" became year-round necessities.
The National Western Stock Show is a year-round entertainment arena that hosts 315 of the world’s largest rodeo, livestock, and trade show events. According to Steve Polson, the NWSS’ Director of IT and Telecommunications, rapid growth caused the organization’s communication requirements to explode over just a couple of years. Conferencing solutions that were once a “minor requirement” during peak months between November and January became year-round necessities in order for people at all levels of the NWSS to keep in contact with partners and vendors nationwide. Polson was looking for a conferencing vendor that could help keep long-distance rates down without sacrificing quality of service when he found Select. Actually, Select found him.
Reduced conferencing fees
Decreased wait times through conference bridges
Easy-click meeting setup via email
Live customer service assistance
Increased billing transparency
On the Podcast
Steve Polson has been the Director of IT and Telecommunications at the National Western Stock Show since 2007. Steve has over 30 years of experience in spearheading network-wide innovation and long been focused on setting up the most efficient networks in the most cost-effective ways possible, which why he has found working with Select to be so beneficial.
Joy Milkowski worked with Select Communications to discover the experiences of their customers and tell the stories of how conferencing and collaboration solutions are helping their customers grow and communicate better. A “big picture” thinker, Joy is a highly skilled strategist in marketing, business development, channel/affiliates, social and public relations, and community building.
In addition to finding Easymeeting the most convenient way to conduct our conferencing, we must commend your customer service department and, in particular, Jess Unikewicz, who was both informative in her training session with us and instrumental in coordinating some minor connection issues with a conference partner. QIS, Inc. will be utilizing your service for many years to come. Thank you.
David DeFebboAutomation Engineer QIS, Inc. - Energy
We switched our online meeting services to Select Communications several months ago, and it’s already clear to us we made the right decision. Select Communications provided us with a platform that was tailored to our needs, and thanks to their hands-on customer service approach we implemented this change across our company without a hitch. Providing a high level of customer service is obviously important to Select Communications, something we’ve found to be rare in their industry.
Terry SmithDirector of Operations H.M. Royal, Inc. – Manufacturing
We recently subscribed to Select Communications for our company’s conference call needs. Not only are we saving money in comparison to our previous provider, but we also receive personalized service and support. A win-win.
Linda SackettPresident The Sackett Group, Inc. – Law
Our group is very impressed with the Easymeeting tool and look forward to working with it more in the near future. We are also very impressed with the immediate service from the customer support team.
Kylie YorkFinance and Operations Coordinator USTA/Midwest Section – Education/Sports
After many years working with a different conference call company, I finally said enough of the high rates and poor customer service! After looking around and receiving quotes from a few companies, I chose Select Communications! I have received great customer service and every time I have a question via email or phone call, I am taken care of with great care.
Jane MutchOffice Manager Lindsay, Stone & Briggs – Advertising
The implementation of the software by the Account Management team was very detailed and made the transition very smooth. The training and customer support that comes with the software allowed for us to quickly implement the program across many sales reps in short period of time. We have been using it for a few months now and there has no issues with any part of the package, from integration, to clarity on the calls, to customer service follow to make sure we don’t have question and finally to easy bill process.
Denis KennedyPresident Total Scope, Inc. – Healthcare
Working with Select Communications has been fantastic and a very easy transition! The materials that were provided allowed us to get right into our weekly conference calls without any problems. To be honest, I did expect a few employees to have trouble and ask for assistance, but this was not the case—it is that easy to understand! We have tried other companies in the past, but their systems and instruction layout were too detailed and caused more confusion that we decided to hold off on the calls for a while. Then, we found Select Communications – you have been wonderful to work with!
Katie GraverOffice Manager National Polishing Systems, Inc. – Construction
I have been super impressed with Select Communications. The conference calls have been crisp and clear, the price is right, and the support staff is very helpful. Switching your conferencing services to Select Communications is a no-brainer. I wish we would have moved to Select Communications a long time ago!
Brandon CarrigerCorporate Travel Advisor Santa Barbara Travel Bureau – Travel
Thank you for all your time, dedication and hard work to make our move so smooth. Both my Account Executive and Account Manager make a great Support Team for us at P@A and it is greatly appreciated.
Kristen KimmerleCorprate Executive Coordinator P@A Group – Professional Services
Our experience with Select Communications has been extraordinary. Since day one, they have gone above and beyond in every way to make sure that we receive the best service. We are lucky to have found them.
Frankie VeenbaasExecutive Assistant Castle Financial Group – Finance
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