By 2020, mobile devices will be so pervasive the number of devices in the U.S. market will outnumber the population of the United States by 4 to 1. That statistic isn’t just some fairy tale. It comes from the trends of today, when most of the United States uses at least one mobile device on a daily basis – including for business mobility. If businesses haven’t noticed this trend, they need to soon and ensure that their telephony and communication systems will be able to deal with the changing expectations of an increasingly mobile workforce.
The Business Mobility Stats of Today
If business mobility hasn’t become a concern for organizations today, it likely will tomorrow as the technology continues its adoption rates across all demographics. In roughly a decade, the number of mobile workers, or those who typically work in office environments and use mobile devices to conduct business, has doubled, and is set to include three fourths of the workforce by 2020. Just in one year, from 2014 to 2015, the number of office workers grew by 6.5%, the largest annual increase since 2008’s recession. If those trends haven’t struck all businesses equally, know that at least the top performers have already dealt with this issue. In a survey of Fortune 1000 companies, less than half of an individual’s time is actually spent at a desk.
So what should businesses do to deal with this trend that is rapidly gaining speed? Look to technology that is able to provide business mobility. Most of the time, those services are cloud-based, pay-as-you-go models that are easy to grow and maintain. But Unified Communications-as-a-Service, or UCaaS, pushes the problem of maintenance on the provider and gives mobile workers a way to interface with business’s telephone system. Features like simultaneous ringing, voice messages to email and mobile apps become available to employees, those who would rather use a smartphone than to the typical office desk phone.
Instituting New Tech to Deal with Business Mobility
Adopters of UCaaS systems, instead of letting mobility become an obstacle to growth, have let technology become an asset. Outside of dealing with mobile technologies, UcaaS systems are scalable, allowing businesses to grow or shrink as quickly as they wish without having to worry about tedious phone replacements. For businesses increasingly looking at business mobility options, UCaaS allows a business’s human resources team to look outside of its commutable area – only calling employees to come into the main office for important events or particular days.
Business mobility also creates gains in productivity. For example, traveling to and from the office can be tiresome when all you need to do is to check messages on your office phone. However, having a system able to deal with mobile workforces allows individuals to stay busy, check messages on the fly without having to worry about spending an hour or two making the trip to the office to interface with an outdated system.
As mobile workers become the norm, businesses want to be prepared to deal with their expectations. Today, more and more individuals are looking toward businesses to grow with the times and adopt the technologies that benefit both them and the business at large. As the economy asks businesses to be even more agile and flexible due to rapidly evolving markets, businesses will need the technology that will allow employees to communicate at moment’s notice – allowing remote workers to prosper without having to wait on the telephony systems of yesteryear.
[tweetthis hashtag=”mobility”]The rise of business mobility. #UComs #SMBs[/tweetthis]
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